Calibration & Maintenance Tickets

Preventive 6-month laser energy calibration, Alexandrite/Nd:YAG flashlamp replacements, and OEM repair tracking.
Active Service Tickets

2

Open or engineer dispatched
High / Critical Priority

1

Impacting treatment room slots
Maintenance & Lamp Spend

EGP 72,500

OEM service contracts & parts
Ticket #Laser / DeviceType & ScopeOEM Service VendorService CostPriorityStatusWorkflow

MNT-2026-019

07 Nov 2026, 07:00

Candela GentleMax Pro #4 — Alex

Alexandria Gleem Bay

preventive calibration

6-month laser energy meter verification & DCD nozzle cleaning.

Candela & InMode Authorized MedTechEGP 8,500
High
Vendor Dispatched

MNT-2026-018

04 Nov 2026, 12:00

Candela GentleMax Pro #2

Sheikh Zayed Arkan

lamp replacement

Alexandrite flashlamp approaching 95% shot threshold (568k / 600k); schedule replacement.

Candela & InMode Authorized MedTechEGP 64,000
Medium
Open
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